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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

Amazing quality, worth every penny. Completely silent when they are running on it, easy to clean, a great size, and passes the gerbil chew test. My gerbils have run on it for hours every day for the last month and it's as silent as the day I got it.
Omg this wheel is amazing my year old female Chucky syrian hammy "Mela" loves it. It's literally silent I only hear her tootsies patter during her marathons in my bedroom ☺️ I've tried every wheel on the market but this is superior will defo order again from niteangel well worth the price 💝
I got my new wheel quicker than I scoff my flax seeds... that's fast! The thick and sturdy material means it's soft on my feet and I feel safe going faster than Usain bolt! I don't annoy that huge hand that feeds me either because it's superbly quiet...except when I eat seeds on my wheel...no one mentions we like to eat on our wheels! Overall, I think it was worth the huge hand forking out the money for some peace and quiet. Squeak squeak! 🐹
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OMG this wheel couldn't have arrived any sooner! Last night was the final straw and Gizmo was relegated to the kitchen, tonight he would probably be in the garden if we had to listen to the old rattly wheel one more night! We've only had the hamster for 3 weeks and despite his cute face we weren't getting any sleep from his marathon training sessions each night. Apparently hamsters can run over 20 miles a night at speeds of up to 3mph! If you're considering this wheel, get it and think of it as an investment in your quality of sleep, marriage and relationship with your children. You'd pay more than £1/day for that...so the wheel is actually a saving!The noise in the video is of the filter of the fish tank on the other side of the kitchen, true to other reviews - you can only hear the pitter patter of tiny feet as the wheel goes around.The design is great and there was lots of choice in terms of colour and size. The quality and material are good and the brand has lots of wonderful items. Maybe we'll invest in a matching odometer for Christmas to monitor Gizmos performance!
My dwarf hamster loves it!
The quality is really first class. I thought it was insanely expensive for what it is, but the design and build quality are amazing. It is silent as it claims and my ham loves it, which justified the expense.
Fantastic does what it says, is silent and kids can sleep through the night no issues 💤 really good quality and well made the reason they not the cheapest out there but worth every penny and healthier for the hamster no spinal curve back issues also. Definitely recommend
Pricey but works, silent and doesnt float or knock the stand with the weight of the animal in it. If it seems too stiff it may be that the inner circular knob is secured too tightly, mine spins easily and is very smooth.
Superb product. Highly recommended. And a great seller!
Excellent hamster wheel very quiet compared to my other one I used to have for my hamster.Would definitely recommend if your looking for a silent wheel.
We got the medium size and it’s perfect for our hamster . it is indeed silent , well built and sturdy.looked for ages for a decent wheel that allows running and keeping their back safe . Yes it is expensive £40 for the M wheel but worth every penny .
Silent enough that she doesn't keep me awake at night. My hamster absolutely loves it.
Let me tell you now. I couldn't even tell you what this thing sounds like. It is absolutely silent.Also absolutely essential for hamster health.If you combine this with the pedometer, then you can keep track of the hamsters.Exercise and whether they are ill because hamsters won't exercise when they are ill
Amazingly quiet. I thought about adapting a wheel we had with a bearing, but by the time I had totted up all of the material costs, and factored in the inevitable shortcomings (and possible dead hamster) that would result from my ham-fisted attempts at DIY, I bit the bullet and spent the money. Expensive for what it is, but I can now sleep, and my thoughts of hamstercide have all but disappeared!
This is the best hamster wheel ever, and I've tried a few! It's actually silent! Doesn't wake us up at all in the night! Really wonderful size for a Syrian too, plenty of space and it's super sturdy! Pretty colour pink and easy to set up!
Worth the money! Spent ages getting cheaper ones thinking they were all the same but you can honestly feel the quality of this wheel! Me and hamster very happy with our purchase!
Fantastic wheel, sturdy, easy to clean, great size for my Syrian and it’s completely silent. Doesn’t even make a whirring sound, like no noise at all other than the sound of my hamsters feet
This wheel is amazing in how quiet it is and my hamster seems to love it. It's nice and wide so no fear of him falling off or out of it. The size is big so no fear of hurting his back and it is very sturdy. This would have been 5 star rating but I think it is very over priced for what it is. I went on the reviews and trying out more than a few different ones and being disappointed with the noise I went with this.
Genuinely silent and sturdy build, our little dwarf hammie girl took straight to it intuitively. Paired with the matching niteangel base and the cork bottom provided to add non-slip, I can tell this will be a staple in every set up we use. Worth the investment to know she gets her exercise and doesn't have a wheel that stresses her out by being loud or unstable under her. Bonus for us it'll be easy to clean and keep an eye on her x
Brilliant - much nicer for hamster (winter white) as see through they get to look into the distance, also we clean ours everyday (as you should, to prevent foot infection) and so easy to clean, no odour or stains left at all. We had medium 25L x 15W x 25H centimetres big enough no bending of our hammies back so that's good, we were was worried if went for the large size would be too heavy for winter white but ours was able to run in this one fine, a few flips when at high speed so we had to put tissue at top to slow it - if you can go for the large size which is 30L x 20W x 20H centimetres - I'd recommend that as your winter white/russian dwarf hamster less likely to flip but still able to move the wheel.If you have a syrian I'd go for extra large.Yes it is an expensive wheel more so than most - but for all you hamster lovers out there to give the best quality of life it is totally worth it - this wheel is a high quality build has slight ridges on inside and gives you hammie a nicer outlook when running on it.Our hammie recently passed away which was so sad, when we are ready (not just yet as still missing little Indie) we aim to adopt an older one that has no home and at least they will also get to enjoy this marvelous wheel - I totally recommend.
but it loses a star for forcing wire-mesh cage users into using the stand supplied with it.The screw threads that the nut attaches to don't extend all the way to the wheel, leaving a large gap and lots of wobble-room when trying to attach to cage. This means I had to use the base supplied, and consequently has taken up more room in the cage that I wanted to use for other things.That aside though, it's a great wheel!
If any ham owner is looking for a silent wheel these are the ones to get, this size is the smallest recommended size for Syrian hamsters. Despite there being loads to buy they are often far too small. This wheel is really good, silent, sturdy, very easy to put together. My ham seemed to love it. Only given 4 stars as I also own a bucastate wheel and in my opinion it slightly pips this one. Due to the ridges this one is a little harder to clean if you have a run and pee ham. Also this wheel seems to echo my little one’s paws when running, making it a little louder than the bucastate. However it is a brilliant wheel and you can also purchase a pedometer to see just how far your ham runs on a night.
Big enough for my hammy and so much easier to clean than wood/cork
This item seems good quality & is genuinely very quiet! Our hamster can gallop away until her heart is content! We don't have experience to compare against other products (this is our 1st hamster & it is a fantastically quiet wheel. By quiet - this means you cannot hear the wheel spinning, only the pitter patter of the hamsters' feet as it gallops).So, 1st things 1st - the product appears to be manufactured in China from the markings on the box, that's not a criticism because if the product is well made, good quality for the price & does what it is described to do i.e. a quiet good quality wheel, well whether it's from China or the UK is another topic & it would not be fair to criticise this, (come on the UK make something of the same quality at an affordable price & compete for your own market sales!). Just a thought!Thank you Amazon who deserve credit - the 1st wheel arrived split, cracked & damaged (probably during transit & delivery), but Amazon helped sort that out - again thank you Amazon (credit where credit is due & genuinely appreciated!). The 2nd replacement wheel arrived & was in perfect condition & has been quiet & is ideal, as described above.We cannot comment on how long the product will last & it's overall value just yet (not had it long enough). But if you are looking for a very quiet hamster wheel, this does an excellent job - all you need to do is select the right size wheel for your hamster, that fits in the cage you have. It is adjustable but suggest making sure of the min. & max. heights for the different size wheels.We purchased the small size for our dwarf hamster that can run with a straight back. We also purchased the clear version which looks really nice & is as we hoped (we realise it's a personal choice on the colour but we really like the clear version & it's overall look).We use the wheel on its own stand which is stable & doesn't fall over, but you can cage mount the wheel if your cage bars & the wheel height are right & align for each other (we could not cage mount it). It is easy to clean but suggest keeping the bearings dry when cleaning & lastly, the item comes with a cork stick-on adhesive base, which you can attach & stick on as preferred.Once again, this review is honest, impartial & genuine. Thanks again amazon for your help & support (again credit where credit is due!). We would recommend this product & recognise it is a more pricey wheel. Hope this review is of help for you.
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