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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Great my hamster enjoys rolling and digging in it
Amazing hamster loves it very happy to see her using it. But saving this for her for Christmas presents
Decent size for the price. Quality is great. Easy to use with no mess. Looks naturalistic. Very soft (my hamsters love it). Very functional and versatile with scaping any enclosure.
Bought to have little sections of a different textured substrate for my dear baby hammy, she didn't eat any of it which I was pleased about and seemed to enjoy the way it felt on her little feet
Really lovely textured cork granules to add some different substrate to my hamster enclosure. Came on time and well packaged. Needs freezing for 24 hours before placing in hamster enclosure. Very pleased with the product. It's very soft!
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