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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
At first I wasn’t sure how it was gonna look but I know niteangel products are of great quality, once I got it I am very happy with the size and texture and overall it looks very natural, my hammy loves it and stashes his food in there and plus it’s good on his nails, if your thinking about it I would highly suggest it, I even ordered another of the large to compliment this one!
The large is a great size for our Syrian and the ceramic is nice and cool for her in the summer
The large is a great size for our Syrian and the ceramic is nice and cool for her in the summer
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