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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).






Absolutely in love with this cage! Super easy to assemble and great quality. My hamster is really happy!
This enclosure exceeded every expectation. Our Djungarian hamster, Gub Gub, has turned into a full-time explorer thanks to the space and layout. The footprint is generous, allowing a proper wheel, deep bedding, hides, and enrichment without feeling cramped. The height is especially good, he can burrow real tunnels, not just shallow dips.Build quality is solid. The acrylic panels are clear and sturdy, and the ventilation keeps everything fresh without sacrificing security. Access through the top is straightforward for cleaning and feeding. Assembly was quick and everything fit together cleanly. Packing was very high quality and protective.What I appreciate most is how calm and comfortable Gub Gub seems in this setup. No rattling, no drafts, and full visibility so we can check on him without disturbing his routine. It feels like a proper habitat, not a compromise. Stability is fine but not meant to be moved. Over all value for money is well worth it.If you want an enclosure that looks good, functions well, and genuinely improves your hamster’s quality of life, this is the one. Gub Gub approves—and so do we.
Hammy loves his new cage!! Decided to upgrade The Bean since I moved into a new apartment and this cage is the perfect size. a little taller than my previous one so allows for morebedding to burrow. highly recommend for russian dwarf hamsters!
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This cage is pricey, but definitely worth it for the size. It’s sooo big and my hamster loves it. It’s really easy to put together, may need some help cause it’s so big. It is a tad flimsy because it is held together with rubber bands, so I suggest putting it together where it is permanently going to stay.
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